Frequently Asked Questions (FAQs)
Welcome to our FAQ Center — where we answer the most common questions about who we are, what we do, and how you can get the most out of our services.
Whether you’re here to learn more about our mission, membership, or how to collaborate with us, you’ll find all the information you need below.
If your question isn’t covered here, feel free to reach out — our team is always happy to help!
🏢 About Us
Q1. What is ivan Workspace / ivan News?
A: ivan Workspace is a creative, collaborative environment built for innovators, creators, and professionals who value inspiration, community, and productivity.
We provide shared spaces, private offices, and media platforms designed to connect people through creativity and technology.
Our media extension, ivan News, focuses on stories about design, culture, innovation, entertainment, and the future of work.
Q2. What makes ivan Workspace different from other coworking spaces?
A: We’re more than just a desk and Wi-Fi.
Our philosophy is about connection, comfort, and creativity. Every corner of our space is designed to inspire productivity — with beautiful interiors, thoughtful amenities, and a thriving community of creators and professionals.
Q3. Where are you located?
A: Our main workspace and studio are located in the heart of the city, easily accessible by public transportation.
We also collaborate with partner spaces and creative studios in various locations. Please check our website or contact us for updated addresses.
Q4. Who can join ivan Workspace?
A: Anyone who believes in creativity and collaboration! Our members include freelancers, entrepreneurs, artists, designers, tech developers, startups, and remote professionals from diverse industries.
💼 Membership & Services
Q5. How do I become a member?
A: You can apply directly through our website. Choose your preferred membership type — flexible desk, dedicated desk, or private office — and fill out a short form. Our team will contact you to confirm availability and schedule a visit.
Q6. What facilities are included with membership?
A: Members enjoy high-speed internet, meeting rooms, printing and scanning, mail handling, complimentary coffee and tea, event access, and 24/7 workspace access (depending on your plan).
Q7. Can I use the space for a short-term project?
A: Absolutely. We offer day passes, week passes, and project-based rentals for individuals or teams who need a professional space temporarily.
Q8. Do you host events or workshops?
A: Yes! We regularly organize talks, networking sessions, exhibitions, and workshops covering topics such as creativity, design, entrepreneurship, and wellness. Members receive exclusive invitations and discounts.
Q9. Can I rent event space for private use?
A: Yes, our event areas can be booked for private gatherings, product launches, photo shoots, or creative workshops. Contact our team for pricing and availability.
🌐 Digital Platforms & Media
Q10. What is ivan News?
A: ivan News is our media platform dedicated to storytelling — featuring the latest updates in business, culture, gaming, design, and entertainment. We focus on quality journalism, fresh perspectives, and inspiring ideas from around the world.
Q11. Can I contribute an article or collaborate with ivan News?
A: Definitely! We welcome contributors, journalists, and content creators. You can submit pitches or completed articles through our contact page. Our editorial team reviews submissions based on originality, relevance, and writing quality.
Q12. How often is content updated?
A: We publish new articles, interviews, and stories weekly — sometimes daily for breaking topics like entertainment and technology.
Q13. Do you accept advertising or partnerships?
A: Yes, we collaborate with brands that align with our values and audience. We offer various advertising options, from sponsored content to banner placements. Get in touch with our marketing team for details.
💬 General Information
Q14. What are your working hours?
A: For members, our space is open 24/7.
For visitors, our front desk and reception hours are Monday–Friday, 9:00 AM to 6:00 PM.
Q15. Do you offer tours of the workspace?
A: Yes! We encourage everyone to schedule a tour before joining. You can book a visit online or contact our community manager directly.
Q16. Is there parking available?
A: Yes, limited parking is available for members and visitors. We also provide nearby parking recommendations and bike storage options.
Q17. What are your health and safety measures?
A: We maintain a clean, safe, and comfortable environment. Our spaces are regularly sanitized, and we follow health guidelines for shared areas. Air filtration and good ventilation are standard features in all our rooms.
Q18. Do you offer virtual memberships?
A: Yes, our virtual membership plan includes business address usage, mail handling, and access to online community events — perfect for remote professionals who still want to be part of the ivan community.
🎮 Gaming, Entertainment & Media
Q19. What kind of entertainment or gaming content do you cover?
A: Our Entertainment and Game News divisions cover everything from pop culture and film to eSports, technology, and the future of digital storytelling. We highlight both global trends and local creative talent.
Q20. Can I promote my game or entertainment project through ivan News?
A: Yes — we love supporting creators. Reach out to our editorial or partnerships team with your press kit, and we’ll review it for potential features or interviews.
Q21. Are reviews unbiased?
A: Always. Our editorial policy ensures honesty and transparency. Reviews reflect the writer’s genuine experience and are never influenced by sponsorships or paid partnerships.
📞 Support & Contact
Q22. How can I get in touch with your team?
A: You can contact us through our website’s contact form, email us directly, or message us on our official social media platforms. We usually respond within 1–2 business days.
Q23. Do you offer customer support in multiple languages?
A: Yes, we provide assistance in English and Chinese, and are expanding multilingual support for international members.
Q24. How do I report a problem or make a suggestion?
A: We appreciate feedback! You can email our support team or use the “Feedback” option in your member dashboard. We take all suggestions seriously and review them monthly to improve our services.
Q25. How can I unsubscribe from newsletters or email updates?
A: Simply click the “Unsubscribe” link at the bottom of any email, or update your preferences in your account settings.
🌱 Our Philosophy
Q26. What does “ivan” stand for?
A: “ivan” represents Inspiration, Vision, Art, and Network.
It’s not just a name — it’s a philosophy that guides everything we do. We believe that innovation grows where creativity and connection meet.
Q27. What’s your long-term vision?
A: Our vision is to build a global creative ecosystem — combining physical spaces, digital platforms, and human stories — where collaboration drives meaningful progress.
We aim to be more than a workspace or a news outlet; we strive to be a hub for ideas that shape the future.
🧭 Final Notes
Still have questions?
We’d love to hear from you.
Our community team is available to assist you with anything — from membership details and press inquiries to event collaborations and partnership opportunities.
Because at ivan Workspace, we don’t just provide answers —
we build relationships, share knowledge, and create opportunities.
